Trust and Transparency
Privacy Policy
Your privacy is our priority. Discover how Floral Sense safeguards your personal information and maintains your trust throughout every interaction.

Our Commitment to Your Privacy
Privacy Policy
Last updated: January 24, 2026
Introduction
Floral Sense (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our website, floralsense.co (the “Site”).
By using the Site, you acknowledge that you have read and understood this Privacy Policy.
What We Collect
Information You Provide
Because this Site does not conduct online sales, we do not collect payment or billing information through the Site. The personal information we collect is primarily limited to what you voluntarily provide through our “Contact Us” form or other direct interactions, which may include:
● Name
● Email address
● Phone number
● Company name and job title (if applicable)
● The content of your message or inquiry
Automatically Collected Information
We may also collect limited technical and usage data automatically when you visit the Site, such as IP address, browser type, device information, pages visited, and timestamps, mainly for security, performance, and analytics purposes.
How We Use Your Information
We use the information we collect for the following purposes:
● To respond to your inquiries and communicate with you about your request
● To have a member of our sales or customer support team contact you, if you request that contact.
● To operate, secure, and improve the Site, including monitoring performance and troubleshooting issues.
● To comply with legal obligations or respond to lawful requests from authorities.
If we intend to use your information for any purpose that is materially different from the purposes described in this Privacy Policy, we will notify you and, where required by law, obtain your consent.
Legal Bases for Processing (Where Applicable)
Where required by applicable law (including GDPR), we process personal information based on one or more of the following legal bases: – Your consent – Our legitimate interests in operating and securing the Site and responding to inquiries – Compliance with legal obligations.
Cookies and Similar Technologies
The Site uses cookies and similar technologies that are necessary for basic functionality, security, and performance analytics. These may include first-party cookies and limited third-party analytics tools.
Where required by law, you will be presented with a notice and choices regarding
non-essential cookies. You can usually manage or disable cookies through your browser settings, although some Site features may not function correctly if certain cookies are
disabled.
Data Sharing and Service Providers
We do not sell your personal information for money. We may share personal information with:
● Service providers who host our Site, provide analytics, email or communication tools, or other support services on our behalf
● Professional advisers (such as legal, compliance, or IT security advisers) where reasonably necessary
● Public authorities or other third parties when required by law, regulation, or to protect our rights, safety, or property
Service providers are permitted to use personal information only as necessary to perform services for us and must protect it appropriately.
International Data Transfers
If you access the Site from outside the country where our servers are located, your information may be transferred to and processed in other countries that may have different data protection laws than your country of residence. Where required, we implement appropriate safeguards (such as standard contractual clauses) to protect personal information transferred across borders.
Data Retention
We retain personal information only for as long as necessary to:
● Respond to your inquiry and maintain a record of our communication
● Fulfill the purposes described in this Privacy Policy
● Comply with legal, regulatory, or contractual obligations
After the applicable retention period, we will delete or anonymize personal information, unless a longer retention period is required or permitted by law.
Your Privacy Rights
Depending on where you live, you may have specific rights over your personal information.
California Rights (CCPA/CPRA)
If you are a California resident and the California Consumer Privacy Act (CCPA) as
amended by the CPRA applies to our processing of your information, you may have the right to:
● Request to know the categories and specific pieces of personal information we collected about you
● Request deletion of your personal information, subject to certain exceptions
● Request correction of inaccurate personal information
● Opt out of the “sale” or “sharing” of personal information, if applicable
● Not be discriminated against for exercising any of your rights
We do not knowingly sell or share personal information, including Sensitive Personal Information. We honor valid Global Privacy Control (GPC) signals where required by law. You or your authorized agent may submit a request using the contact methods described in the “Contact Us” section.
Virginia Rights (VCDPA/CDPA)
If you are a Virginia resident and our processing activities bring us within scope of the Virginia Consumer Data Protection Act (VCDPA/CDPA), you may have rights to:
● Confirm whether we process your personal data and access that data
● Correct inaccuracies in your personal data
● Request deletion of personal data
● Obtain a copy of personal data you previously provided
● Opt out of targeted advertising, certain profiling, or the “sale” of personal data
To exercise these rights, contact us using the details below and indicate that your request relates to the Virginia privacy law.
If we deny your request, you may have a right to appeal our decision, which will be explained in our response.
Exercising Your Rights
Requests may be submitted using the contact details below. We may verify your identity before processing requests and respond within legally required timeframes. Authorized agents must provide proof of authorization.
Children’s Privacy
The Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13.
If you believe that a child has provided personal information through the Site, please contact us so that we can take appropriate steps to remove that information.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure.
However, no method of transmission over the internet or method of electronic storage is completely secure, and absolute security cannot be guaranteed.
Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or if you wish to exercise your privacy rights, please contact us at:
Floral Sense
Email: info@floralsense.co
Phone: (305) 592-0336
Mailing Address: 10450 Doral Blvd. Suite 200; Miami, Florida 33178; United States
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the “Last updated” date at the top of this page, and in some cases we may provide additional notice (such as a banner or email).
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