Step 1: Sterilize everything.
Clean cutting tools, workbenches and countertops twice a day.Clean buckets and floral containers after every use.
(Rinse thoroughly, especially if using chlorine bleach Clean floors, shelves and coolers at least week).
Step 2: Check the shipping temperature and unpack flowers immediately.
If you can’t unpack flower boxes immediately, store the flowers in their shipping boxes in a floral cooler at 33 F to 35 F. If you spot any problems, isolate the flowers and contact us.
Step 3: Clean and cut stems.
Remove all leaves that would fall below the water line. Thoroughly rinse stem ends. Remove at least 1 inch to 3 inches from all stem ends, either under water or in air, with a sharp knife or pruner.
Step 4: Place flowers into hydration and/or flower-food solutions.
Place your flowers directly into sterilized containers half filled with water and flower food solution.
Step 5: Protect flowers from ethylene.
Control or eliminate sources of ethylene in the store. Keep flowers away from fruit and remove faded flowers as they occur. Keep your flowers away from direct sunlight, heat or drafts.
Step 6: Give flower food and directions to every walk-in customer.
Include at least one 10-gram packet of flower food - enough to make one quart of solution with every purchase.